Estimated Delivery Time
Order Processing
Once an order has been placed, we need 1 to 3 working days to process it. On weekdays this usually takes just one working day, but orders placed on a Friday evening or over the weekend may take slightly longer.
Delivery Time After Processing
The average delivery time is 8 to 12 working days after your order has been processed.
We aim to make your shopping and delivery experience as smooth as possible. If you have any questions or comments, please do not hesitate to contact our Customer Service team.
Placing an Order
Ordering with Arthur & Ivy Chelsea is simple, quick and secure. Just follow these steps:
- Go to the product page and click the black “Add to Cart” button.
- Double check that you have selected the correct size or colour.
- Click “Checkout” and enter your delivery and contact details.
- Click “Continue to Shipping” to confirm your address details.
- Click “Continue to Payment” and choose your preferred payment method:
- Credit or debit card (AMEX, Mastercard, Maestro, Visa)
- Bank transfer
- EPS
- Direct payment
- Click “Complete Order” and follow the payment instructions on screen.
Security
At Arthur & Ivy Chelsea, all payments are protected with SSL encryption, ensuring a safe and reliable checkout.
If you experience any problems while placing your order, our Customer Service team is ready to help.
Delivery Costs
Free Delivery
We offer free delivery on all orders, regardless of how many items you buy.
Sending Your Order
Once you have found your perfect item, we begin processing and dispatching your order as quickly as possible.
Our Sustainability Commitment
To offer fair prices and reduce our environmental impact, we group orders together and dispatch them once minimum quantities have been reached.
Need Faster Delivery?
If you would like express or same day delivery, please contact our Customer Service team by email. We will be happy to help you find the best available option.
Email: info@arthurivychelsea.com