Terms & Conditions

Terms & Conditions: Arthur & Ivy Chelsea

This website is operated by Arthur & Ivy Chelsea. Throughout the site, the terms “we”, “us” and “our” refer to Arthur & Ivy Chelsea. Arthur & Ivy Chelsea offers this website, including all information, tools and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

General Use of the Site

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referred to herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our site. By accessing or using any part of the website, you agree to be bound by these Terms.

Article 1: Definitions

Withdrawal period: The period during which the consumer may exercise the right of withdrawal.
Consumer: A natural person not acting in the course of a trade or business.
Business: A natural or legal person offering products and/or services at a distance.
Distance contract: A contract concluded using remote means of communication.

Article 2: Company Identity

Company name: Arthur & Ivy Chelsea
Address: [Your Business Address]
Email: info@arthurivychelsea.com

Article 3: Applicability

These general terms and conditions apply to every offer from the business and every distance contract and order between the business and the consumer.

Article 4: The Offer

The offer includes a complete and accurate description of the products and/or services offered. Images represent the products faithfully, although colours may vary. Obvious errors or mistakes in the offer are not binding on the company.

Article 5: The Contract

The contract is concluded when the consumer accepts the offer and meets the stated requirements.

Article 6: Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days of receiving the product.

Article 7: Costs in Case of Withdrawal

Return postage costs are the responsibility of the consumer.

Article 8: Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to made-to-order items or hygiene items with broken seals.

Article 9: Pricing

All prices include VAT unless otherwise stated.

Article 10: Delivery

Orders will be delivered within 30 days unless otherwise agreed.

Article 11: Complaints

Complaints must be reported within 7 days of delivery.

Article 12: Contact Information

For any questions, please contact info@arthurivychelsea.com.